Jira freezes when trying to close case case

When I try to close a case in Jira, the web page frezzes. Same thing happens when trying to stop a workflow.

Web page is grey but relasese when I press the ESC-key.

I am in the jira-administrators group.

Any suggestions?

1 answer

0 vote

By "close a case" and "stop a workflow", do you mean "use a transition in a workflow to change the status of an issue"?

If so, then check two things:

  1. go to the workflow and look at the post-functions to see what they do - one of their actions may be a problems
  2. Check your listeners for the same - something that may be churning after an update

Additionally,

  1. what state do the issues end up in when you go back to them later?
  2. What does your log say?

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