Jira freezes when trying to close case case

When I try to close a case in Jira, the web page frezzes. Same thing happens when trying to stop a workflow.

Web page is grey but relasese when I press the ESC-key.

I am in the jira-administrators group.

Any suggestions?

1 answer

0 votes

By "close a case" and "stop a workflow", do you mean "use a transition in a workflow to change the status of an issue"?

If so, then check two things:

  1. go to the workflow and look at the post-functions to see what they do - one of their actions may be a problems
  2. Check your listeners for the same - something that may be churning after an update


  1. what state do the issues end up in when you go back to them later?
  2. What does your log say?

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