Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Jira emails no longer being received by my internal team, externals still receive emails.

Sam Bordelon
Sam Bordelon November 19, 2019

My team does not receive JIRA notification emails anymore. Anyone on our domain is impacted by this, however external users seem to be fine. Our email filters are not catching/filtering any of these emails. I am not sure where to go for assistance in fixing this issue.

Answer
Watch
Like Be the first to like this
236 views

1 answer

1 accepted

0 votes
Answer accepted
Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 19, 2019

Sam,

 If you have not changed any settings or your notification scheme you can contact support to ensure that emails are going out.  https://support.atlassian.com/contact/  

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events