Jira email notification - not receiving

[Julio Valdez]

Hi,

If people are added to the 'watchers list' but are not part of any role in the project, will they receive an email when a ticket is updated (notification scheme is set to notify watchers when editing a ticket)?

Thanks in advance.

[Nic Brough -Adaptavist- · Accepted solution]

Yes, but they must be able to see the issue.  i.e. you have the project open to anonymous read, or they are in a group or role that grants them browse on it.

[Darren Pegg]

Normally if the user is not within a project role if you're solely using project roles for managing perms the you shouldn't be able to pick a user that that isn't part of that project... you might see these users on a drop down list but it should give you an error when you try to add them "user does not have permission to view this issue".

[Darren Pegg]

Though if you have given them browse permission.. they will receive updates. .