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Jira does not start (plugins have yet to be enabled...)

Raz Jul 18, 2018

Hi,

I first time installed jira-server , but when i started it "JIRA-Bootstrap INFO      [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (198):" this is freezing until timeout.

I gived a lot of time for loading plugins but it  doesn't work somehow... I disabled anti-virus  and configured JVM_MINIMUM_MEMORY=1G  JVM_MAXIMUM_MEMORY=2G but still same...

Please help me.

2 answers

0 votes
Alexey Matveev [cPrime] Community Leader Jul 18, 2018
Raz Jul 19, 2018 • edited

Thank you for quick respond, i gived 4000 and none of them loaded :( still says " [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (198)"

Raz Jul 19, 2018

It can be java version or something in environment variable. I have version 10.0.2 java . Can you share your version and environment variables?

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

Jira does not support 10.0.2. I must be 1.8. You can find technical requirement here:

https://confluence.atlassian.com/adminjiraserver071/supported-platforms-802592168.html

Raz Jul 19, 2018

Can i use 10.0.2 for netbeans and , 1.8 for jira? 

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

You can

Raz Jul 19, 2018

How?

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

Install two Java's on your machine. set JAVA_HOME to 1.8. Launch NetBeans and choose java path to 10.0.2

Raz Jul 19, 2018

I set JAVA_HOME  C:\Progra~1\Java\jdk1.8.0_181   and restarted. But still says wrong JVM :(

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

try to execute java -version

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

What is your operating system?

Raz Jul 19, 2018

windows x64 

java - version => java version "10.0.2" 2018-07-17
Java(TM) SE Runtime Environment 18.3 (build 10.0.2+13)
Java HotSpot(TM) 64-Bit Server VM 18.3 (build 10.0.2+13, mixed mode)

Do we need JRE_HOME ? ( like JAVA_HOME)


Alexey Matveev [cPrime] Community Leader Jul 19, 2018

Have a look in the PATH variable. Try to put the path to the java.exe file from Java 1.8 first in the PATH variable.

Raz Jul 19, 2018 • edited

I looked. Java 10.0.2 doesn't written in path variable. 

PATH variable has just C:\Progra~1\Java\jdk1.8.0_181   and some others. (not java)


I am not sure i choose the right java 1.8  i setup jdk-8u181-windows-x64 .

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

As far as I remember there is something like java configuration menu option the the start menu. Try it.

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

or configure java. Something like this. You can set there the default java home

Raz Jul 19, 2018 • edited

I fixed Java -version java version "1.8.0_181"
Java(TM) SE Runtime Environment (build 1.8.0_181-b13)
Java HotSpot(TM) 64-Bit Server VM (build 25.181-b13, mixed mode)

but still says wrong JVM

I found https://jira.atlassian.com/browse/JRASERVER-59656

If i change check-java.bat it's fixed. But i don't know. What do you suggest ?

Alexey Matveev [cPrime] Community Leader Jul 19, 2018
Raz Jul 19, 2018

I did same but some how it says wrong jvm . if i change check-java then the error (Plugins that have yet to be enabled) continue.....

I don't know what to do next.

Raz Jul 19, 2018 • edited

I uploaded log file. (JIRA\HOME\log) https://we.tl/bNbw0zLJwT

Maybe it can give you an idea...

Can database do that? I didn't change H2...

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

You have a problem with the database. Try to reinstall Jira from scratch

Raz Jul 19, 2018

Okay but i don't know how to connect PostgreSQL. Is there an any tutorial or a video?

Raz Jul 19, 2018

You are awsome! Thank you so much!

Alexey Matveev [cPrime] Community Leader Jul 19, 2018

You are welcome!

Raz Jul 20, 2018

I installed postgreSQL. I used config.bat ( in jira\bin) and test connection is success. But still i get same error. 

I really feel in a nightmare.

Alexey Matveev [cPrime] Community Leader Jul 20, 2018

Did you connect your new database to your Jira instance? You can find more info here:

https://confluence.atlassian.com/adminjiraserver073/connecting-jira-applications-to-a-database-861253039.html

Raz Jul 21, 2018

I think i did. dbconfig file is configured. config.bat says connection is success. when i open psql and test it with \z All has my user.

Alexey Matveev [cPrime] Community Leader Jul 21, 2018

Could you show your logs again?

Alexey Matveev [cPrime] Community Leader Jul 21, 2018

I think there is a problem with database encoding. are you sure it is Unicode?

Did you create your database with this command?

CREATE DATABASE jiradb WITH ENCODING 'UNICODE' LC_COLLATE 'C' LC_CTYPE 'C' TEMPLATE template0;
Raz Jul 21, 2018 • edited

Yes i created with that command. I think UNICODE is same. https://www.postgresql.org/docs/9.0/static/multibyte.html 

I checked and i see jira did create table in database.

I was installed 9.3 postgreSQL now , i am installing 9.6.

When i setup it, it asked for " select the locale to be used by the new database cluster jira" Can this effect UNICODE ? I am a bit confused.

I updated software but nothing changed. :(

Raz Jul 21, 2018

I think i found problem. Database has 175 tables but all of them is empty.

SELECT * FROM pluginstate;

this returns empty. Is that normal? 

0 votes
Raz Jul 24, 2018

Sorry, jira is good but really not user-friendly. 

I found my own solution. hallelujah! https://bitnami.com/stack/redmine

single click. Problem fixed. Sorry jira.

Thanks for trying @Alexey Matveev [cPrime]. I respect you.

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