Jira does not start (plugins have yet to be enabled...)

Hi,

I first time installed jira-server , but when i started it "JIRA-Bootstrap INFO      [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (198):" this is freezing until timeout.

I gived a lot of time for loading plugins but it  doesn't work somehow... I disabled anti-virus  and configured JVM_MINIMUM_MEMORY=1G  JVM_MAXIMUM_MEMORY=2G but still same...

Please help me.

2 answers

Thank you for quick respond, i gived 4000 and none of them loaded :( still says " [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (198)"

It can be java version or something in environment variable. I have version 10.0.2 java . Can you share your version and environment variables?

Jira does not support 10.0.2. I must be 1.8. You can find technical requirement here:

https://confluence.atlassian.com/adminjiraserver071/supported-platforms-802592168.html

Can i use 10.0.2 for netbeans and , 1.8 for jira? 

You can

Install two Java's on your machine. set JAVA_HOME to 1.8. Launch NetBeans and choose java path to 10.0.2

I set JAVA_HOME  C:\Progra~1\Java\jdk1.8.0_181   and restarted. But still says wrong JVM :(

try to execute java -version

What is your operating system?

windows x64 

java - version => java version "10.0.2" 2018-07-17
Java(TM) SE Runtime Environment 18.3 (build 10.0.2+13)
Java HotSpot(TM) 64-Bit Server VM 18.3 (build 10.0.2+13, mixed mode)

Do we need JRE_HOME ? ( like JAVA_HOME)


Have a look in the PATH variable. Try to put the path to the java.exe file from Java 1.8 first in the PATH variable.

I looked. Java 10.0.2 doesn't written in path variable. 

PATH variable has just C:\Progra~1\Java\jdk1.8.0_181   and some others. (not java)


I am not sure i choose the right java 1.8  i setup jdk-8u181-windows-x64 .

As far as I remember there is something like java configuration menu option the the start menu. Try it.

or configure java. Something like this. You can set there the default java home

I fixed Java -version java version "1.8.0_181"
Java(TM) SE Runtime Environment (build 1.8.0_181-b13)
Java HotSpot(TM) 64-Bit Server VM (build 25.181-b13, mixed mode)

but still says wrong JVM

I found https://jira.atlassian.com/browse/JRASERVER-59656

If i change check-java.bat it's fixed. But i don't know. What do you suggest ?

I did same but some how it says wrong jvm . if i change check-java then the error (Plugins that have yet to be enabled) continue.....

I don't know what to do next.

I uploaded log file. (JIRA\HOME\log) https://we.tl/bNbw0zLJwT

Maybe it can give you an idea...

Can database do that? I didn't change H2...

You have a problem with the database. Try to reinstall Jira from scratch

Okay but i don't know how to connect PostgreSQL. Is there an any tutorial or a video?

You are awsome! Thank you so much!

You are welcome!

I installed postgreSQL. I used config.bat ( in jira\bin) and test connection is success. But still i get same error. 

I really feel in a nightmare.

Did you connect your new database to your Jira instance? You can find more info here:

https://confluence.atlassian.com/adminjiraserver073/connecting-jira-applications-to-a-database-861253039.html

I think i did. dbconfig file is configured. config.bat says connection is success. when i open psql and test it with \z All has my user.

Could you show your logs again?

I think there is a problem with database encoding. are you sure it is Unicode?

Did you create your database with this command?

CREATE DATABASE jiradb WITH ENCODING 'UNICODE' LC_COLLATE 'C' LC_CTYPE 'C' TEMPLATE template0;

Yes i created with that command. I think UNICODE is same. https://www.postgresql.org/docs/9.0/static/multibyte.html 

I checked and i see jira did create table in database.

I was installed 9.3 postgreSQL now , i am installing 9.6.

When i setup it, it asked for " select the locale to be used by the new database cluster jira" Can this effect UNICODE ? I am a bit confused.

I updated software but nothing changed. :(

I think i found problem. Database has 175 tables but all of them is empty.

SELECT * FROM pluginstate;

this returns empty. Is that normal? 

Sorry, jira is good but really not user-friendly. 

I found my own solution. hallelujah! https://bitnami.com/stack/redmine

single click. Problem fixed. Sorry jira.

Thanks for trying @Alexey Matveev [cPrime]. I respect you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Thursday in Jira

Updates to jira.atlassian.com give you visibility into what's coming in Jira Server and Data Center

Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...

383 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you