Jira/confluence Legacy licenses

[SherryX]

We're legacy JIRA/confluence User licenses holder and we're going to upgrade jira/confluence, just wondering do we have to upgrade to Enterprise license? Can we use the legacy licenses forever? Thanks

[Nic Brough -Adaptavist- · Accepted solution]

Yes and no.

When you say "forever", that's the "yes" because the licence entitles you to continue using your version of them forever. But you can't upgrade them, so "no".

It depends on what you're using now and what you're moving to. If you don't upgrade too far, you can probably carry on using them (unsupported), but at some point, you will have to move to the new licensing schemes.

Two quick things:

• Let us know what versions you are on, and we'll probably be able to expand on what I've just said.
• Sales - at - Atlassian are very friendly, may be worth a chat with them

[SherryX]

Thank you very much for your quick respond, Nic. we're going to upgrade to jira 5.0+ and confluence4.0+, just wondering those are enterprise versions, so that means we have to upgrade to enterprise license or we won't get support from them, is that correct?

[Nic Brough -Adaptavist-]

Correct, you'll need to move to the new licence schemes to get support.

But, it's a bit more difficult than that - you need to move licences to do the upgrade as well. Your legacy licences have an expiry date on them. You are not allowed to upgrade to any version release after your legacy licences expire (this isn't a "legacy" thing though, and it hasn't changed)

For example (with some random numbers/dates)

• You are on Jira 4.0
• Your licence ends July 10th 2011
• Jira 4.1 was released on May 4th 2011
• Jira 4.2 was relased on August 30th 2011

You are unsupported throughout, but you can upgrade to Jira 4.1 because it's inside your licence time. But you can't got to 4.2 because it's after your licence period.

[SherryX]

thanks for the information.