Jira completelly broken

The dashboard, projects, issues and boards are completely gone, they just don't show up or open. Half the admin panel is malfunctioning.  I did an integrity check and everything was green. I cannot check instance health or use any of the support tools. Logs don't show anything, they are simply empty.  Any suggestions?

2 answers

0 votes

"logs are empty" implies you have a structural problem with the installation.

Can you check that all files and directories under <jira install> and <jira home> are owned by the user running Jira and that the user has full access to them?

yeah, checked , and they are owned by jira, with full access rights (rwx) . The logs before the crash are there and show no errors, logs during and after are empty , all of them owned by jira user

0 votes
Joe Pitt Community Champion Oct 16, 2017

Could anyone have updated the database outside of JIRA?

Should not have been, the only one with access is me, and I am sure I did not work on the db 

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