Jira comment visibility dropdown - possible to disable?

[Bryan Karsh]

Hi,

I am using jira 5.2.2 -- we want to make comments visible to external and internal customers by default -- to that end, we don't want to give users the option of choosing comment visibility while making a comment. I know you can indicate groups or roles for comment visibility -- but how do I simply turn it off? I just want to remove the padlock/dropdown from the comment section.

Any tips? I can't seem to find a way to do it.

[ConradR · Accepted solution]

You can remove or edit the dropdown here: /jira/WEB-INF/classes/templates/jira/global.vm

Lines 1-48.

Instead of deleting the Dropdwon, you should add a display:none to the parent div:

<div class="security-level" style="display: none;">

Now you have to restart Jira. After patching Jira, you might have to repeat your changes.

[Bryan Karsh]

perfect == that works. Thanks!

[Danilo Conrad]

The option to disable comment visibility is being tracked by the suggestion below in our public issue tracker:

• https://jira.atlassian.com/browse/JRA-12347

You may vote on it to increase its visibility with our developers, and also add yourselves as a watcher to be notified of any updates on that issue in the future. The improvement will be addressed by our developers according to our Implementation of New Features Policy.