Jira cloud server down?

I cannot access Jira cloud server. Is this common? I just started with Jira and this happened after couple of days of use.

2 answers

0 vote

How long has your instance been down for? If longer than five minutes then contact support.atlassian.com

You can monitor all the Atlassian Cloud products here:


Everything is working now... I am not sure what was wrong.

It could also be that our ISP or internal network had some issues with some protocols (maybe https) or something like that. I could see host page trough proxy server but not directly... after some time it came available again directly. So this had to be something else and not server issue.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,207 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot