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Jira cloud instance down

Dion Jones
Dion Jones October 24, 2017

Hi - our cloud instance has been down for a while now and is stopping several important meetings from going forward.

is there any way to escalate a jira support ticket beyond the "escalation" button on the web site? 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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October 24, 2017

No, you have to go through the support request you've raised.

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