Jira cloud automated backup script issue

[Diego Gimenez]

Hi all,

I've downloaded powershell script to automate Jira Cloud backups from Bitbucket.

First days it worked fine. But now it is not working for any reason. I get the following error and it reapeats indefinitely.

Could you please help me?

Thanks

Diego

Invoke-RestMethod : Error en el servidor remoto: (401) No autorizado.
En C:\Users\user\Desktop\backup.ps1: 23 Carácter: 15
+ ... $status = Invoke-RestMethod -Method Get -Headers @{"Accept"="applic ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (System.Net.HttpWebRequest:HttpWebRequest) [Invoke-RestMethod], WebExc
eption
+ FullyQualifiedErrorId : WebCmdletWebResponseException,Microsoft.PowerShell.Commands.InvokeRestMethodCommand

[Dario B]

Hi Diego,

If you get error 401, you are most likely affected by one the the below issues:

- https://jira.atlassian.com/browse/ID-6351

- https://jira.atlassian.com/browse/JRACLOUD-46830

For the both of them the solution is to actually reset the password for your account in id.atlassian.com (you can just re-set the same password as before).

Also, please be aware that some endpoints have changed in the new infrastructure:

- https://jira.atlassian.com/browse/JRACLOUD-67169

Best Regards,
Dario
Atlassian Cloud Support

[gustavovidal]

Look this https://yourserver.atlassian.net/plugins/servlet/ondemandbackupmanager/admin

They have already a backup for JIRA!!!, any news for that? XD

[Diego Gimenez]

Thank you Gustavo, but I need to get the automatic backup script working back.

[mnpiad]

I am running the same script on my windows 7 machine and it worked fine. Had to download powershell ver 4. can you check your powershell version C:\> $PSVersionTable.PSVersion

[gustavovidal]

Same problem with the .sh script.

Begins to proccess without problem, but when the moment of download the file comes, it fails.

Maybe is related with some global setting or permissions.

I could'nt find a solution :(