We are currently using Cloudforge SVN as our SCM and Trac as the issue tracking system, we are looking ti add capabilities we dont have with that system, but want to migrate as little as possible. I can't figure out from the material on the JIRA website if I could setup the following capabilites:
Sorry, these are probably dumb questions, but they are my very specific care-abouts and I can't find definitive answers.
we are using a JIRA as CRM and we were able to accomplish quite sophisticated setup. Here are the highlights
We have customers and contacts. we link to the customer, downloads of our products, licenses purchased, demos delivered, support tickets raised. All this data is driving our marketing and sales follow up activities.
The setup is not difficult but requires quite a lot of technical knowledge in JIRA to automate a lot of the activities.
Let me know if you need more details.
Thanks for this. It is at least encouraging.
To take up the point that Nic made, would it be possible to implement such a scheme on the Cloud based version or would it be necessary to running a server version ?
As far as the technical knowledge is concerned, is that scripting ? If so which language does it use and is there a published API ?
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