I am using JIRA very well, suddenly I cannot access and it throws error like:
I hope you guys can help me to get out of this.
Thanks and regards,
The error means that there is a problem connecting to the database. This is usually a networking error or something has taken the database offline.
However, in this case, you appear to be using HSQL as the database. If this is the case, then there are other possible reasons - another program opening one of the database files in write mode can do it, but the most likely cause is the database has become corrupted. I'd use lsof to check the first possibility, but if it's the failure, you should just rebuild it from production data, or start clean, as it is only a dev/test system.
Export all the data from production, get a clean JIRA running and import the data - that's the most simple route, but it's only suitable for smallish systems and there are other options. Depends on the size and setup you've got. To get the database online, all you can really do is restart JIRA. The HSQL stuff is part of your installation. If it fails again, it means it's locked or corrupted.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot