Jira assigned tickets in portfolio

I have tickets that are assigned in Jira. The tickets show up in Portfolio but the assignee does not.  Can I get Portfolio to import and update the ticket with the assignee and not auto assign for any ticket that is assigned in Jira?

Things I have tried

1) Configure import to story and below

2) ensuring the estimate in portfolio only includes the assignee skill

1 answer

Hi Mark! How are you doing?

Is the Team field set in these tickets? When Team is not set or set to a Team that does not have as a Member the Assignee you have in Jira, the Assignee is not shown.

Hope this helps!


Thanks for the reply. Yes the team field is set and the members are part of the team

Hi Mark! One more thing: in the Teams tab, is your Team associated to a Project or Board? Or it is written "No associated project or board"?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

1,181 views 16 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you