Jira as a customer. -- sort--> Cruel!

Werner Meyknecht September 26, 2017

Hello,

I'm very worried about finding the calls in Jira.

Since the display is sorted chronologically, I can't find old calls again.
Not even the search.
See also: https://community.atlassian.com/t5/Jira-questions/Jira-as-a-customer-search-gt-Cruel/qaq-p/646533#M212397

I can't sort the columns either.
For example, after the reference.
Then maybe I could help myself.

How can I get a sort order without complicated commands?
Isn't it possible to do that in Jira?

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
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September 27, 2017

Is this purely on the Service Desk front-end (portal)?  Or are you searching in Jira?

Werner Meyknecht September 27, 2017

I'm an end user.
Our provider specifies what to see.
He claims that sorting is not possible.

Why is this not standard?
It should be possible to sort the call numbers in particular.Jira.gif

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