Jira as User managment


i want to ask if anyone already use Jira as a user managment Software.

In short some like that:
New employee starts --> Teamleader/ Human Ressource provide Information --> Administrators create accounts ...

Employee request some thing --> assign it to the correct Administrators --> Administrators do the job..

I try to use a new project and work with Sub Tasks for each request. But more and more i feel that Jira is not build for something like that (as far as i can see it).

Maybe you have some ideas or other free Software wich we could integrate into our Jira.

Best Regards


2 answers

Hi Patrick,

From your case description I'd say that you try to use Jira as a Service Desk solution in your company when different kinds of requests in your organization should be solved by different departments.

I'd recommend to take a look at this blog post as starting poing for your further investigations - http://blogs.atlassian.com/2012/05/jira-as-a-service-desk-application/



Hi Vasiliy,

thank you for your fast answer. This products aim for a diffrent thing like get a ticket done in 4 hours.

We want to create a Ticket with all informations for a new user and split it into sub tasks to the departments. (some like that also that product is not free)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

916 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you