Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Jira as Ticket-System

Mike Joost
Mike Joost September 12, 2013

Hi people, we currently review a few Ticket-System and I think maybe an option would be to use Jira for this, too.

My concern here is the performance of course.

We wont have many Projects/Custom Attributes etc, but we will have many Issues (like 60.000-80.000 per Month) so about a million every year. And I am not sure if Jira could handle this.

Anyone with some practice in this?

best regards,

Mike Joost

EWE TEL GmbH

Answer
Watch
Like Be the first to like this
216 views

1 answer

0 votes
Udo Brand
Udo Brand
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
September 12, 2013

You might want to check out following link:

https://confluence.spartez.com/display/SPARTEZ/Million+Issues+JIRA+-+Performance

View More Comments
Bob Swift OSS (Bob Swift Atlassian Apps)
Bob Swift OSS (Bob Swift Atlassian Apps)
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
September 12, 2013

Nice work, but 3 years old which doesn't account for all the recent JIRA performance improvements for large instances. JIRA Scale might help too.

Like
Udo Brand
Udo Brand
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
September 12, 2013

Good point Bob. I didn't realize it is that outdated.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events