Jira and SCCM integration

Avelino Carrizo December 4, 2017

Hi,
To elaborate  proposal for a client I need to know if there is any kind of integration between SCCM and JIRA. 

I have not found anything that does it relatively easily. Does anyone have experience with this integration?
Thank you very much

2 answers

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Avelino Carrizo December 4, 2017

Thanks Timothy, 

My client has his assets in SCCM de Microsoft  (Pc., printers, tec.) and needs to access them from Jira Service Desk (customer portal) in a service desk solution.

Saludos.

Timothy
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December 4, 2017

When it comes to asset management, i think Insight has to be the best (https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight). You could raise a support request with them and find out if they do an integration.

Avelino Carrizo December 5, 2017

Thanks Timothy

Mathias Edblom December 20, 2017

Just a short note on this. We have customers importing data from SCCM to Insight and we recommend the "Database Import" as of today, where you can extract the data from SQL Server. Read about the database import module here: https://documentation.riada.se/insight/latest/insight-manager-s-guide/import-and-synchronization/import-types/database-import

We have plans for building an "SCCM Import Module" but the implementation will not start before next year, if no one "out there" has already started! :)

Here is information how to do it: https://documentation.riada.se/insight/latest/insight-for-developers/insight-app-development/create-your-own-import-type-module

Cheers //Mathias

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Roberto Vidal December 21, 2017

Thanks Mathias for this information. I will read about this module.

Alex Janes November 8, 2018

Just an update, that SCCM Import Module was released. It works super well. https://marketplace.atlassian.com/apps/1219094/insight-sccm-integration?hosting=server&tab=overview

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Son March 20, 2019

I see the addons Insight SCCM integration on Jira server. How about Jira service desk cloud? Do we have any way integrate SCCM with jira service desk?

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Deleted user June 24, 2019

Same question about support for JIRA Cloud. 

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Tyler Kosaski
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June 5, 2023

I am also interested in this question, but for Cloud since currently the Atlassian app is not supported.

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Timothy
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December 4, 2017

What specifics are you looking for?

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