Jira and Confluence databases transfer

We are taking over a project from another team, that involves migrating their Jira and Confluence project databases into our environment. We've read the instructions on the standard Project Export/Import procedure, and they look clear to us, including the attachments transfer part. But the former team claims that we could lose some secondary information during the transfer.

Could you please clarify:

1. Is there a possibility that some information might be lost duting the Export/Import? We assume they've configured their Jira and Confluence instances to meet their needs (they are also using GreenHopper), but we believe they've only used the Administration UI for that, no direct database modifications.

2. Are there any extended staps we should undertake to transfer information details that aren't covered by the standard Export/Import procedure?

3. Are there any tools, scripts or other ways to check the Jira/Confluence database integrity and determine which pieces of data (if any) are referenced but actually missing after the import?

Thanks,

Andrzej Novosiolov,

SoftElegance Ltd.

1 answer

1 accepted

1 votes

1. If they haven't got any hacks, then the export/import routine will include everything. You will not lose any data.

2. & 3. Which answers those two.

I'd ask what the former team thinks might go missing.

As long as you're using the standard routines on the same versions of Jira and Confluence (and you've already mentioned the attachments, so that's all good), then the only other thing is plugins - the data for those *should* come across as part of the main data, but just to be 100% sure, it would be worth making sure you have them installed in the new Jira/Confluence *before* you do the import (just fire them up empty and install the plugins in the UPM)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,089 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot