Jira and Confluence are not starting

Both our JIRA and Confluence installations are not starting this morning.

The only error we get is:

The service is not responding to the control function.

More help is available by typing NET HELPMSG 2186.

The service is not responding to the control function.

The result for Net help.....:

 

Any ideas how to get my installation running again?

 

 

2 answers

1 accepted

This widget could not be displayed.

Check the permissions on the directories the servers are installed in.

This widget could not be displayed.
Vasiliy Zverev Community Champion Dec 27, 2015
  1. Restart JIRA and Confluence servers
  2. Analise atlassian-jira.log

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

203 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you