Jira and Confluence are not starting

Both our JIRA and Confluence installations are not starting this morning.

The only error we get is:

The service is not responding to the control function.

More help is available by typing NET HELPMSG 2186.

The service is not responding to the control function.

The result for Net help.....:

 

Any ideas how to get my installation running again?

 

 

2 answers

1 accepted

1 votes

Check the permissions on the directories the servers are installed in.

  1. Restart JIRA and Confluence servers
  2. Analise atlassian-jira.log

 

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