Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira and Conf - Upgrade.

Hello all, :)

we are about to upgrade the following products to the latest if possible,
however We are having problems finding the proper steps for the upgrade.

1 -  Atlassian Confluence 5.10.4 
2 - JIRA Project Management Software (v7.1.9#71013-sha1:1aa0586)

can someone please assist :)

2 answers

0 votes
Daniel Ebers Community Leader Dec 30, 2020

Hi @Maas Salem

welcome to the Atlassian Community!

Which kind of problems are you facing exactly?

There is pretty awesome documentation out there for


I am absolutely sure Community members are willing to help in detail if you provide some details but could you please give a hint what especially is needed?

At least for Jira I could give a general advise: try to first Upgrade to Jira 8.0.0 then going further up to (at the moment of writing) version 8.14.


Thanks for the links, but seems my version is not listed in the Matrix.


I guess this would be a new upgrade, I am just wondering If I can install a new version and migrate data over, we are using MSSQL as DB.



Daniel Ebers Community Leader Dec 30, 2020

The upgrade matrix is just a very nice overview of new features that came in during last versions.

Your high-level plan looks okay but in details it can very and as per documentation there are several ways to achieve the goal. Carefully check and be sure you are not missing anything.

Please in any case do not forget to do backups and test on a non-production environment first - especially if you are not very familiar with the process, yet.

0 votes

Start at and

I would strongly recommend taking Confluence 5.10 -> 6.15 -> 7.latest-long-term-support and even more strongly recommend Jira is done 7.1 -> 8.0 -> 8.latest-long-term-support  (or 7.14 instead of 8.0)

If you get stuck following the docs, let us know where you are and what is different to the standard docs.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you