Jira agile not renewed before upgrade

 

We are in the process of upgrading our jira 6.4.12 to 7.3.x. However I was going through one of the Atlassian Webinars and there they said that its better to go to 7.0 first and then to 7.3.x. Now my question is that our Jira license is valid till Nov 2017 and however for JIRA AGILE has already expired and it says Renew.

 

What I am trying to ask here is that do we need to renew the Agile License before we go through the upgrade or can we take care of it after the upgrade.

 

Thanks

 

1 answer

0 vote

Hi Leena,

I would upgrade the license before upgrading if possible to avoid any issues once the upgrade is complete.  If you have not upgraded yet and you are using a JIRA Software license you can use the JIRA Software license to license Agile before the upgrade.

Cheers,

Branden

Thank Branden for the reply. but today morning I got slightly different answer as follows, please confirm what is suggested:

"Thank you for the update. As long as you have a valid JIRA Software license you are fine for the upgrade. As of 7.0 JIRA includes Agile as part of Software and no longer needs seperate license."

Do we need to or not update the license for Jira Agile?

Thanks

Hi Leena,

JIRA 7.0+ includes Agile.  If you're getting the error now, in order to prevent any issues with the upgrade I would license Agile, however, when you upgrade you may not get an error. 

I have seen both behaviors which is why I err on the side of caution and make sure all my licenses are up to date for everything before moving forward with an upgrade.

Cheers,

Branden

I see what you are saying.. better to be safe than sorry 

 

I havent started the upgrade yet.. its scheduled for next week. However I am doing my groundwork about the licensing and plugins and for Jira Agile add on its RENEW on the manage Add on page. I dont see any errors in Jira right now.. but as you said that its difficult to say how the upgrade will behave.. 

 

So on a final note.. you are suggesting to renew the agile license just to be on a safe side... because right now I need to bring this addtional cost to the management. 

 

Thanks

Since you're going to JIRA Software 7.x you should have a JIRA Software license in your my.atlassian.com page.  Use that license to license Agile. 

When 7.0 came out we provided the ability to license JIRA 6.x Agile plugins with the JIRA Software license so you only need the one license if you have a JIRA Software license at this point. You can use that license to license JIRA and Agile and once you get to 7.x you'll only need to license JIRA Software going forward:

If you renew your license after JIRA Software is released, you'll automatically be given a JIRA Software license (not a JIRA license). Your JIRA Software license will work with both JIRA and JIRA Agile.

Hopefully that makes it a bit more clear.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,313 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot