I haev setup Jira and Zendesk to share tcikets. ALthough I see ticket shar come up in Zendask and ask the project it never appears in Jira. In Jira - although I have setuo Zendesk authentication the Test function always gies errors. I have tried several times.
There are no wide spread reports of this occurring. Also, since ZenDesk is a third party plugin, we aren't able to provide you the necessary support.
Please contact the plugin provider via: https://support.zendesk.com/requests/anonymous/newand include the error message you received.
If you feel its a configuration problem with your OnDemand instance specifically, open a support ticket at support.atlassian.comand a support engineer will review the cloud configuration accordingly.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot