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The filter is:
project = ENCORE AND issuetype in (Bug, Epic, Improvement, "New Feature", Story, Task, Sub-task, "Technical task") AND status in ("In Progress", "In Review", "To Do") ORDER BY Rank ASC
And when I click on the "Edit Filter query" link, I can see all the valid Jiras. The fact is that these Jiras are my backlogs :)
Thanks for your assistance and look forward to hearing back from you.
That link was really helpful. When I create a new project (test) and then create a new board (test), I can see success i.e. the new story jiras created on test project lands on the new test backlog. Great!
So, I modified the query to add project in (test, Engineering) AND ..... and it worked like a charm.
But don't have the sucess on the existing board using Engineering project. You're for sure earning some good Karmas. What do you think the problem could be?
if you see your issues into the board filter, I really don't know why they don't appear into your backlog board. The last try is to delete your browser cache and try to load again your board. Sorry but if it doesn't fix your issue you could open a support ticket to agile team at the following link https://support.atlassian.com/.
Browse Projects (Ability to browse projects and the issues within them) is Project Role (Users)
Best of all, could you try adding yourself to the role explicitly?
I'd also look carefully at who has Create Issue in the permission scheme - is that the same as the browse settings?
I get this same issue after migrating to a new Workflow. Now all of the backlog and issues in all of my sprints have disappeared in "Backlog" and everything that I create gives me a toast saying that it is not visible. I am able to see all issues under "Issues" but everything under status "Open" is not visible.
The answers don't seem to work. Board -> Configure -> Filters does not exist and I've checked that I have the permission to browse my projects.
It comes back to the same thing. Look at the board's filter to see what it should be showing you. Be clear about where you are seeing things - a JIRA filter (JQL) will show you what you ask for, but boards, reports and summaries can be doing more proecessing that you need to take into account.
The simple answer though - "Your issue has been created but is not currently visible" means what it says. You have just created an issue that does not match the rules for what you have chosen to see on your board.
Thanks I looked into filters and JQL but neither seemed to work. It turns out that this can be fixed by mapping unmapped status to columns in board settings. This is found by going to: Boards -> View all boards -> Board settings (on the appropriate board) -> Columns -> and then dragging any new statuses that have been created in your workflow to the correct column ("To Do", "In Progress" or "Done).
Very convoluted and confusing but it does work to fix the issue and must be done every a new status (via Workflow) is applied to a board.
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