It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Workflow Transition - Send Attachment

Dear Community,

I have an simple workflow there the reporter needs to fullfil an excel sheet. Ideally the transition from status A to B will send an email with this sheet as attachment to the reporter.

Any ideas how to archieve? Maybe with scriptrunner? Best would be without any other plugins.

Thanks in advanced.

Kristian

2 answers

2 votes

Hello @AccessHolding

You can use Script Runner post-function on this transition called "Send custom email" there are option to include attachments added during this transition.

Снимок экрана 2018-08-27 в 14.15.14.png

Thanks @Mark Markov,

This helps me at least for customizing the e-mail even further but where can I upload the attachement when? It seems this area is for setting rules only. Like upload .pdf´s only or to restrict the filesize.

I want to archieve for example that I press the transition action and a custom email with an attachment X will be send automatically. The reporter needs to fullfil this attachment, re-upload and done.

Thanks in advanced.

Kristian 

Mark Markov Community Leader Aug 28, 2018

In this case, for example, you can attach this excel to issue, and create custom callback that will attach files with given name

import com.onresolve.scriptrunner.canned.jira.workflow.postfunctions.MailAttachment

{MailAttachment a -> a.filename.toLowerCase().equals("exeltofill.xls")}
2 votes

Hi @AccessHolding,

if I'm not wrong (and I often am) I'd say you need a custom scriptrunner email script or you could use the Email this issue add-on: https://marketplace.atlassian.com/apps/4977/email-this-issue?hosting=cloud&tab=overview

JETI can send out recent attachments.

Regarding the archiving: what do you mean by that?

Solution without add-ons: you would have to redirect the user to your Jira issue and open up your Jira to public.

Let me know if this helps somewhat and what your additional thoughts are.

Cheers,
Krisz

I think he means achieve. instead of archiving. 

@Dave Bosman [Realdolmen] thanks, that does make sense, good point - silly me.

Hi @Krisztian Kovacs,

Thanks for the mentioned hints. For scriptrunner itselfs it looks like the custom email function is for configuring attachement rules only or I miss the simple "upload attachement" button. :)

Yes you are right, to add an attachment as a comment for example and just inform the user could be also an option. Looks like this is the way to go for me. Thanks for helping out, which I appreciate.

Best,

Kristian

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Calling all Jira Cloud users! Give us feedback on our exploration of a new navigation.

Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...

1,104 views 17 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you