When I add an Jira issue number to the description of a jira issue and export it via Export-Word-HTML Document, the Hyperlink text is not shown.
There is a rather old bug for this over in JRASERVER-9765.
It appears that JIRA is creating an HTML file that is using a <del> </del> tag to show a strikethough for a resolved link. I suspect that Word is interpretting that tag differently than HTML standard for this tag https://www.w3schools.com/tags/tag_del.asp
That tag does appear to function as expected if you rename the file extension to HTML and open in a browser, it does show a strikethrough line in that text. However it looks like Word behaves differently and removes that text from view, rather than show it as completed/strikethrough. Sorry this probably does not help resolve this, but I think it helps to highlight that this is a problem more with how Word renders that tag.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.