Jira Utility License Could not be verified

Adrian Mane March 9, 2020

Hi,

When starting progress on a ticket, on a specific jira project, I get the following error on Start Progress Screen: "Jira Utility License Could not be verified". I've verified the workflow and it seems it has some problems with the post function "Copy Issue Function". On other projects, which don't use the same post function, I don't get the same error.

How can I verify, just to be sure, where does this error come from?

 

Thanks.

1 answer

0 votes
Sabrina Schwarz July 22, 2021

Hi - i have the same error with the same function. Trying to Copy a issue via postfunction into a new one.

The Problem seems to be, that the plugin will no longer be developed. I read this in this post, which also links to the announcement:

https://community.atlassian.com/t5/Jira-Software-questions/ServiceRocket-JIRA-Utility-plugin/qaq-p/1326638

https://blog.servicerocket.com/adoption/time-to-say-goodbye-these-apps-are-leaving-our-portfolio

 

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