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Jira Upgarde:-Base URL for gadgets

Hi Team,

During Jira upgrade under Troubleshooting problems we are receiving the below error of BASE URL.

Problems detected

Warning

Base URL for gadgets

What does this check do? Checks if JIRA is able to access itself through the configured Base URL to ensure that dashboard gadgets will work.

Result

JIRA is not able to access itself through the configured Base URL. This is necessary so that dashboard gadgets can be generated successfully. Please verify the current Base URL and if necessary, review your network configurations to resolve the problem.

 

Please provide the solution to resolve this error.

 

1 answer

Hi Monika,

Probably yo need to add the certificates as shown here or properly configure your firewall, see:
https://confluence.atlassian.com/jirakb/how-to-fix-gadget-titles-showing-as-__msg_gadget-813697086.html/

Regards

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