Jira TooLkit plugin not supported with Jira 7 transition listeners

Does ToolKit plugin support Jira 7 for listerenrs we were using in Jira 6 it works well but not in Jira 7 please confirm .. we are seeing errors.. 

Listener Class : com.atlassian.jira.toolkit.listener.AutoTransitionListener

Error: 2017-07-04 05:16:39,111 https-jsse-nio-443-exec-11 ERROR316x72037x1 mqa844 /secure/CommentAssignIssue.jspa [c.a.jira.workflow.OSWorkflowManager] Caught exception while attempting to perform action 70 from workflow 567601 on issue 'CRQ-27825'
com.opensymphony.workflow.InvalidActionException: Action 70 is invalid
at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:552)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:829)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:786)
at com.atlassian.jira.workflow.WorkflowTransitionUtilImpl.progress(WorkflowTransitionUtilImpl.java:348)
at com.atlassian.jira.toolkit.listener.AutoTransitionListener$1.run(AutoTransitionListener.java:320)
at com.atlassian.jira.toolkit.listener.AutoTransitionListener.impersonateUser(AutoTransitionListener.java:332)
at com.atlassian.jira.toolkit.listener.AutoTransitionListener.executeWorkflowTransition(AutoTransitionListener.java:



1 answer

0 votes

Hi Gopi,

I would take a look at JIRA Toolkit Auto Transition Listener fails due to InvalidActionException.  To resolve this:

  • Verify that the Action ID is valid for that issue and issue type.
  • Check the workflow conditions are met for the user making the change to the issue (the transition). 
  • Confirm the user is meeting the workflow validators for the transition.
(info) For example, if the listener has been configured to re-open an issue from an email, the user commenting on the issue will execute the transition, and as such will require the appropriate conditions and will also need to meet the validators of that workflow transition.

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