Jira-Tempo Tagging time log

[Catherine.dicaire]

Hi,

We try to add a custom field that will show both in JIRA and TEMPO to differentiate certain time input. 

As we work on the same ticket for different reason : 

1- Referral of the task (sending the ticket number to the client and tagging the correct departement)

2- Realisation (real work time)

So we need a field that can simply be a check-box with "referral" when we input our time in JIRA that can be filter in TEMPO as to get stats of how much time we spend doing the task #1 vs #2.

Thank you in advance

[Aliosha Romero]

Hi Cathrine,

Please refer to our work attributes documentation which we think might be the solution you are looking for: https://help.tempo.io/cloud/en/tempo-timesheets/administrator-setup-guide/creating-work-attributes-for-customized-time-logging.html

Please note that filtering and grouping reports by work attributes is currently not possible. The only work attribute that would allow filtering and grouping is if you set the Tempo Account field as a work attribute.

Kind regards,
Aliosha
Tempo Support Team