I need to create a backup but someone started it too early and now I can create another one. I need to request one from Tech support but getting a
Any way to do this another way or contact them another way?
Hi! I work on the team responsible for the downtime, and this was actually neccessary and planned maintenance. We had a banner on the top of support.atlassian.com for some time before, but for awhile there was no friendly message during the outage. Please accept my apologies for the confusion and inconvenience. In the future, if you can't reach support.atlassian.com, you can e-mail email@example.com or dial one of our offices. Be well!
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