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Jira Support

Richard Crocket
Richard Crockett March 23, 2014

How do you rate Atlassian over all support and problem resolution?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 24, 2014

Quite highly.

They've either fixed, or identified a core problem whenever I've contacted them. It can be a bit of a slog sometimes, because I have a habit of giving support people everything I think they might need, and that leads to the odd TLDR (so you have to re-answer questions). But yes, they're good.

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