Jira Standalone clarification

Hello! My company has been using the Cloud version of JIRA for a year now and we're now looking into purchasing Standalone version. 2 questions we'd need to get answers to before migrating are:

  1. After the purchase, do future JIRA updates come free, or are those purchased seperately?
  2. After a purchase, is it possible to upgrade user tier (without paying the full price for that standalone version)? In other words, if we purchase the 25 user version for 1800$, what happens if after a while we desire to have the 50 user version, do we have to pay full 3600$ for that one then?

Thank you in advance for the answer.

1 answer

1 accepted

Hi Karolina,

Updates comes free till your maintenance date expired. For example, if your license expired at 15th of January 2015, you won't be able to upgrade JIRA to any version release after 15th of January 2015.

Please refer to our FAQ page for detailed information regarding renewing license cost.

Hope it clarifies your doubts.

Cheers,
Septa Cahyadiputra 

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