Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Service Desk -> Management Edited

I had configured jira service desk, now my project has been deactivated for some reason, I have activated Jira Service Management, but my project data that was in JSDK cant be loaded, it asks me to create a new project. What am i suppouse to do now? What about all of my data, automation and all the work I put into customization? Even if i click to configure new project jira eternaly ask me to TRY THE NEW MANAGEMENT, over and over again. How can i retrive everything I had in JSDK into Management? Is all lost? Is this a joke?

6.png7.png

 

 

1 answer

1 accepted

1 vote
Answer accepted
Dave Liao Community Leader May 24, 2021

@Szymon Ptak - hi Szymon! It looks like your Jira Service Management subscription was suspended.

This post has instructions on how you can resume payments. I would confirm that your billing info is correct for your Cloud site: https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563

Like Dave Liao likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you