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Jira Service Desk - customer edit own comments

Adolfo Casari
Adolfo Casari
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May 27, 2015

Is there any way for a JSD customer to edit its own comments/initial submit? They usually make tipos..typos

Thanks in advance,

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4 answers

2 votes
Steven Joseph
Steven Joseph April 22, 2017

Our customers are also asking for this, Is there any reason why this is not possible ? Its seems kind of limiting ?

 

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GabrielleJ
GabrielleJ
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May 28, 2015

+1 for the humor

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Juan Peraza
Juan Peraza May 27, 2015

The same goes for the installed version of JIRA Service Desk.  Customer can add comments, not edit existing comments.

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Srini Chimata N
Srini Chimata NNA May 27, 2015

No.. at least on the JIRA Cloud version's Service Desk Customer portal page, the customer can not edit his/her own comments. 

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