Jira Service Desk - customer edit own comments

Is there any way for a JSD customer to edit its own comments/initial submit? They usually make tipos..typos

Thanks in advance,

4 answers

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No.. at least on the JIRA Cloud version's Service Desk Customer portal page, the customer can not edit his/her own comments. 

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The same goes for the installed version of JIRA Service Desk.  Customer can add comments, not edit existing comments.

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+1 for the humor

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Our customers are also asking for this, Is there any reason why this is not possible ? Its seems kind of limiting ?

 

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