Basically the current service desk I have shows development requests/change requests/ bug requests so people can send tickets from across the business.
What I am trying to do is to add another issue/option on the service desk JIRA portal that allows the user to select clients so from a business perspective users can select which client related issues they want to see/log and then it shows a drop down of all the clients.
SO FOR EXAMPLE:
JIRA SERVICE DESK:
DROPDOWN/OPTION : CLIENT NAME
CHOOSE : SAINSBURYS/ASDA/TESCO
then it takes you to the relevant boards?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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