We use JIRA/Clonfluence on the Cloud.
We are looking to use Service Desk on the Cloud but it doesn't seem to allow Active Directory integration.
Is it possible now ?
If not, is it in a roadmap ?
Correct, Cloud does not allow directories other than the internal one and google accounts.
I've heard some muttering about allowing LDAP to provide customer lists on Cloud, but I don't know if that has made it onto a roadmap with Atlassian yet.
I found this -
Seems crazy and a bit ridiculous to think that after all this time that are considering it as a potential "premium" offering. with these features:
You can connect customers to Azure AD and probably any other SSO method. You do have to have Site Administration permissions, customers are on a verified domain, and they are in the Active Directory of choice in this case Azure AD.
Also as a side note we have about 150 users, and we are not required to pay for an Azure AD account. We use the free version. There are limitations to this, but we are fine with those limitations.
Hope this helps someone else with their SSO experience.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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