It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Service Desk 401 Error

Hi There, 

 

I am facing an issue when connecting to JIRA API. I followed the instruction to install my app on JIRA cloud and got my clientKey and sharedsecret. Also I created and verified JWT token from https://jwt.io/ with following payload: 

 

{
"iss": "clientKey",
"qsh": "d2923bd31bd2076b154cbb2d770546520809c1ceb3a275482c8b0322b3770bee",
"iat": 1579204270,
"exp": 1579207271
}

 

and generated qsh from here : http://jwt-decoder.herokuapp.com/jwt/decode 

but still getting 401 error when I try to connect to API. what is wrong I am doing and how I can debug my code? 

Any help is appreciated. 

Thanks, 

 

 

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you