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Jira Server Mobile App - MDM App Tunnel doesn't work

Hello,

We're using Airwatch (VMware Workspace One) to distribute and manage Jira Server Mobile App to our iOS devices. But we can't get the App Tunneling to work.

From the App on our iOS devices we only see the message "Who turned out the lights?"

We see that the VPN connection is established when starting the App on an iOS device but we can't see any traffic through the tunnel. When debugging with Wireshark we only se a DNS request to the "public" DNS.

We use basically the same setup as the Confluence Server App which is working without any issues.

Please help!

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