Jira Server CPU very high

Michael Myo May 12, 2017

HI, 

    Jira Server CPU usage suddenly very high and application stopped working. I have to restart the application but after a while it happen again. I never encounter this problem before. It's starting happen since yesterday. My Jira version is 6.0.2. Please advise me how to trace this problem's root cause.

Thanks,

Michael

1 answer

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Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 12, 2017

Hi Michael,

did you install a new plugin? Did you check the log-files?

Michael Myo May 12, 2017

Hi Thomas,

   No, we never install new plugin. May I know which log files I need to check?

Thanks,

Michael

 

Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 12, 2017

Here is the location:

https://confluence.atlassian.com/jira/where-are-the-application-server-logs-16121981.html

Btw, you should think about updating your Jira server. Version 6.0.2 is quite old.

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