Jira Server CPU very high

HI, 

    Jira Server CPU usage suddenly very high and application stopped working. I have to restart the application but after a while it happen again. I never encounter this problem before. It's starting happen since yesterday. My Jira version is 6.0.2. Please advise me how to trace this problem's root cause.

Thanks,

Michael

1 answer

0 votes
Thomas Schlegel Community Champion May 12, 2017

Hi Michael,

did you install a new plugin? Did you check the log-files?

Hi Thomas,

   No, we never install new plugin. May I know which log files I need to check?

Thanks,

Michael

 

Thomas Schlegel Community Champion May 12, 2017

Here is the location:

https://confluence.atlassian.com/jira/where-are-the-application-server-logs-16121981.html

Btw, you should think about updating your Jira server. Version 6.0.2 is quite old.

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