Jira Scheduler automation not showing "more option" for bulk issues triggered

Yap Seng Choon
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October 22, 2021

Jira scheduler automation was unable to group the triggered issues into bulk issues, the "more option" selection to enable bulk handling is not found/missing

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Bill Sheboy
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October 25, 2021

Hi @Yap Seng Choon -- Welcome to the Atlassian Community!

That option is for the Server/Data Center version of automation rule's scheduled trigger.

For Cloud, the batch processing option is with the Lookup Issues action.  Please note: unlike the batch processing for Server/Data Center, lookup issues does not support all issues fields.  If you need a work-around for that, please let me know.

When using Lookup Issues with a scheduled trigger rule, please consider using a trigger without the JQL, and then use the lookup for batching.

Kind regards,
Bill

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Paloma Fondon Araujo
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October 22, 2021

Hi @Yap Seng Choon 

Once you have included the Scheduled trigger as shown in the image, you must include the action to perform, for example, Transition Issue. All those that appear in the JQL of the trigger will transition to the state that you indicate (as a bulk action).

Automation Transition Issues.png

I don't know if this is exactly what you need, but I hope it helps you.
Regards

Yap Seng Choon
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October 24, 2021

im following this guide(Bulk handling of issues | Automation for Jira Data Center and Server 7.3 | Atlassian Documentation) on how to handle bulk triggered issues and i need this "more option" from New:Scheduled so that i can bulk process the issues filtered from JQL, but i cant find this options from Jira cloud

bulk.PNG

Dewa November 20, 2024

same trouble here, anyone has the solution or knowledge why this is happening?

Bill Sheboy
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November 22, 2024

Hi @Dewa 

As this is a very old thread, I recommend creating a new question and perhaps adding a link back to this one.  That will ensure the maximum number of people see the question to offer suggestions.

Until we see your new question...

What version of Jira are using: Cloud, Server, or Data Center?  Did you note in the earlier posts the bulk-handling feature is only for Jira Server and Data Center automation?

Kind regards,
Bill

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Dewa November 24, 2024

Thanks bill, Im using Cloud. so I guess its not there.

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