Jira Scan Device Information

Hello everybody,

i am always interestet in opportunitys to shorten our QA-Work. We are devloping mobile Apps, so its important to have a powerfull QA. For the developers it is important to have all the informations of the device with it the bug was found. Because of that our QA-Team is typing the Mobile Informations Bug per Bug in the Jira-Tickets. This is time-consuming ...

2 Weeks ago i saw the Atlassian Roadtrip (30 Minutes). At the end they showed a Codescanner and Barcodes, which are printed on the back of the device. Is there a way to combine the Barcodes with Jira .. so i could scan the device and all the device-informations are imported to the Jira-Ticket.

For example a dropdown-menu would be a great opportunity as well.

Does anyone have experiences with it?

Greatings Max

3 answers

0 vote
Timothy Chin Community Champion Jun 16, 2014

As far as I know, there is no solution like that. What Atlassian does is track their assests using JIRA issues. Barcodes are then generated from values from the issues.

0 vote

I've done something very similar with a hardware inventory type system.

Your main problem here is getting Jira to react to the scanner.

The system I wrote didn't need a direct interface - you scanned stuff and it created a Jira issue from the data the scanner driver provided. The main problem was the proprietary and bloody awful software for the scanner, we had to bludgeon that into writing a text file which our program polled for, read and converted into a Jira SOAP call (I'd do it over REST nowadays).

We didnt need anything that dynamic - the users scanned objects in and then went into Jira to add stuff to the records it was creating/updating. They had to search for it (which wasn't bad when you've got a saved filter for "scanned by handset X in the last 20 minutes). If you're expecting a "scan things and it appears on the Jira screen next to you", you'll need to be a bit more clever.

You need to know whether JIRA offer an interface for adding bar code scanner control firstly, you can contact the support and ask more details about it.

No, there isn't a direct one, you have to do what I did - write an interface for the scanner. The interface into JIRA is a doddle, the hard bit is getting the scanner drivers to do anything useful.

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