In my company we are using JIRA SD Cloud solution for a project.
We created a Customer Portal, but is not possible through it, for one customer, to see other Customer's tickets (we have created a dedicated group for them).
As a workaround, I want to use the field "Request Participants" and put the Customer Group. But it is not possible.
My question is: how can I make visible to a Customer the other Customer's group tickets in the Customers Portal?
Hi @Simone Scarabelli, it is possible with the Plugin Collective Issue View for Service Desk. Their you can use your group. If someone of that group create a Ticket, all the other group members will be automatically added as Participants.
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