Jira Pie chart error. What does "A value with ID "17907" does not exist for the field "filter" mean?

In Jira I am getting an error in a pie chart. What does "A  value with ID "17907" does not exist for the field "filter" mean?

4 answers

0 votes

It means that a filter that was used in the pie chart is either deleted or protected from your view (un-shared).

We are on OnDemand. Is this something Atlassian deleted? Or, if it protected from my view, how do I re-share it?

thanks
John

This could be a filter deleted/un-shared by one of your colleagues. You can find shared filters if you are an admin but if it is unshared, there is nothing you can do.

It is possible that you renamed your project?

Ok, we solved the problem. When the  project administrator set up her dashboard and posted some pie charts, she forgot to make them public or viewable for everyone. As soon as she changed it and others refreshed others could see them. 

 

Nikita, we did check that the project name was not changed. Woo hoo!!!
got it fixed.  

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,916 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot