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Jira Overview issues are not shown, why?

selim shin
selim shin December 11, 2014

Hi All, 

Why I cannot see my Unresolved : By Priority, By Assignee, By Component, By Issue Type?

Kindly advise for this problem.

Thank you !

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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December 12, 2014

I would say all your issues are resolved.  So JIRA has nothing to show in the "unresolved" sections.

The usual reason this happens is that you've set up the resolution field incorrectly.  People often do one or both of:

  1. Putting the resolution field on the edit screen (and/or create)
  2. Add values to the resolution list like "unresolved" or "none"

Both of those break the usage of the resolution field and mess up all your reporting.

 

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Norman Abramovitz
Norman Abramovitz
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December 12, 2014

If your resolution field has a value then the issue is resolved.   The status field and resolutions fields are different fields.

 

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