Jira Overview issues are not shown, why?

Hi All, 

Why I cannot see my Unresolved : By Priority, By Assignee, By Component, By Issue Type?

Kindly advise for this problem.

Thank you !

 

12333333.png

2 answers

This widget could not be displayed.

If your resolution field has a value then the issue is resolved.   The status field and resolutions fields are different fields.

 

This widget could not be displayed.

I would say all your issues are resolved.  So JIRA has nothing to show in the "unresolved" sections.

The usual reason this happens is that you've set up the resolution field incorrectly.  People often do one or both of:

  1. Putting the resolution field on the edit screen (and/or create)
  2. Add values to the resolution list like "unresolved" or "none"

Both of those break the usage of the resolution field and mess up all your reporting.

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

188 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you