Jira OnDemand is really slow

Tero November 11, 2013

Do you have some performance issues because Jira OnDemand is really slow?

5 answers

0 votes
Admin (info@WO) December 10, 2013

I'm in the UK trialing on demand an it is unusably slow atm. pages erroring slow.

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Michael Knight
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2013

That error is not actually from the Atlassian OnDemand platform. What is the URL of the page you are getting that from?

0 votes
David Maye
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 11, 2013

The second time you load the page, it loads faster because much of the data is cached, however it sounds like the root cause remains. You may want to create a support ticket at support.atlassian.com so we can take a deeper look at your instance.

Nic Brough -Adaptavist-
Community Leader
Community Leader
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November 11, 2013

You probably want to mention where you are located, as some people have noticed that the latency is geographic.

0 votes
Tero November 11, 2013

Haven't visit Confluence today and first visit to Confluence frontpage (Welcome to Confluence) loaded over 20 seconds before page was loaded. Network inspector shows it took 2.1 minutes to load everything. Second visit on same page is much faster.

0 votes
Tero November 11, 2013

I think first page load is slowest. Could otherwise post HAR, but it contains sensitive session cookie information. For example now dashboard takes 7 seconds to load and think first load after short break will take even many times longer. We use also Bitbucket and it's noticeably faster.

0 votes
Renjith Pillai
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November 11, 2013

Can you quantify the slowness in terms of seconds taken for page loads? And is this happening for all pages or specific parts of JIRA?

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