Jira OnDemand Webhooks access through firewall

[Thomas Perkins]

How do you access Jira OnDemand Webhooks through a corporate or hosted firewall?

[Marlon Aguiar · Accepted solution]

Hello there,

You could try allowing through your firewall the IP ranges used by OnDemand, those are listed on the following page: IP address range used by OnDemand

Hope it helps!

Regards,
Marlon

[Thomas Perkins]

Thank you for the response. This answers my question at this point.

[Ethan Kaminski]

I'm currently seeing 10.80.99.31 being used by webhooks as well - which, as with Thomas Perkins' company, is preventing webhook traffic from passing through our firewall.

Could you update that Confluence page, please? Looks like there are some ranges in use that aren't recorded there.

EDIT: Wait, that's a private subnet. I'm going to have to ask our network guy why I'd be seeing that in logs on http://requestb.in, I think.

[richie_gee]

Following up the answer from Marlon,

The updated URL: https://confluence.atlassian.com/cloud/database-and-ip-information-744721662.html

Thanks

[Thomas Perkins]

We are currently unable to access WebHooks from OnDemand Jira through our corporate firewall. Our corporate policy is to only allow IP addresses or ranges of IP addresses access through the firewall.