We are using Jira OnDemand and users are not getting emails when I add them via "Create New User" screen. How can I resend the email? Or even better, set password manually? This is urgent as all these users cannot access the system. Thanks in advance for help
Hi Francis,
If you have administrator rights on JIRA, you can follow the steps below:
These steps works even if the user haven't configured his profile.
Thanks and regards,
Paula Silveira
Thanks for info, that worked. We are used to the onsite version of JIRA so this is slightly different for me.
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